In November, I related a little story about my horrific experience at Toys 'R' Us, regarding a pair of train tables that we were purchasing for our girls and my niece, Hailey. About 3-3 1/2 weeks ago, we went into the store to pay off the remaining balance on the layaway, so that when the tables came "in", we would be all set and could send someone else with the receipt to pick up the tables if need be. All seemed well...
Then, last week, we get a call from an employee at the store asking us if the pickup of our products went well and if there were any problems with the tables. Ummmm....we haven't been called to pick them up yet, nor have we been back to the store after paying them off. So Mike makes a quick phone call and finds out, to our relief, that the young lady had just grabbed the wrong list and was supposed to leave us a message that our tables had arrived and we could pick them up at our convenience. Alrighty.
Mike has been working a lot of long hours and things have just been so crazy that we thought it would be best to just keep them at the store for a few days, then pick them up closer to Christmas. At a minimum, they had to be retrieved by Wednesday, so that Hailey's Grandpa could give her the train for Christmas on Thursday, Christmas Eve. Lucky for us, the store was open til Midnight on Wednesday (last night), so after our other plans for the evening, Mike went to take care of the trains.
Dun-dun-daaaaaaaaaaa............
I know you are going to be shocked! This is going to come as a great surprise! They didn't have our trains......
Manager man was back at it again, saying that the delivery trucks from Flint and Lansing were supposed to be bringing more, but kept leaving them on the dock. He had *1* that had just come in and he would be more than happy to give us that one for now. Oh, how generous of you! Again!
The other train, he would be personally picking up from the Lansing store tomorrow morning and have it back in his store between 9:30-10am. He was going to make sure "that things are done right" by getting that table for us personally, no matter "what the weather is like". Wow. You're a really great guy, Manager Man. I guess that I'll just go ahead now and forget the fact that you SOLD OUR TABLES TO SOMEBODY ELSE! Oh, the nerve of that guy! I have lost so much respect for that store, the company and customer service in general...
So, Mike hauled the other table over to my sister's house, making sure that at least Hailey had hers to open today. If our table doesn't make it in before Christmas, so be it. Our kids won't know any different, but I will. I'm so upset over the whole thing but I know that no matter what, we will have a wonderful Christmas, spent with our family and loved ones, making memories that will last well beyond the "train table incident".
To quote a classic:
Narrator: "Every Who down in Whoville, the tall and the small, was singing, without any presents at all! He hadn't stopped Christmas from coming, it came! Somehow or other, it came just the same."
The Grinch: "It came without ribbons! It came without tags! It came without packages, boxes, or bags!
Narrator: "He puzzled and puzzled till his puzzler was sore. Then the Grinch thought of something he hadn't before! Maybe Christmas, he thought, doesn't come from a store. Maybe Christmas... perhaps... means a little bit more!"
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